drpdrpdrp® : Graphic Lifestyle Brand

Help

How to join

Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

How to order

Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.

Payment

Payment Method

Paypal

With PayPal, you can shop without a credit card. The payment method requires a PayPal account.

Bank wire transfer

You can also pay by direct bank transfer. The bank transfer must be made within 2 days and your order will be processed after we have received the payment. The name of the buyer and the name of the cash depositor must match. SHINHAN 100-031-619029 edasoso co.,ltd.

Shipping

Shipping Method : Parcel Service
Shipping Area : A Region.
Shipping Rate : Overseas Shipping: Shipment fee will be charged differently depending on the ordered items’ weight.
Delivery Time : 7 - 14 days
Shipping Information :
Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

- Customs and Duties

The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Returns & Exchanges

Return and exchange policy

drpdrpdrp® shop customers have the right to return or exchange any product within 7 days of delivery.

This returns policy does not extend to products, which are produced or altered according to the customer’s wishes. The customer has the right to return an item if:

1. The order has been cancelled according to the terms and conditions by notifying drpdrpdrp® shop within 7 days of delivery,

2. The item has not been used and washed,

3. The item is in the condition that the customer received it in and all the parts of the product are included in the package,

4. The item has been repackaged in its original or an equivalent package.

The item must be returned immediately after cancellation.

If you return or exchange an item, you are responsible for the risk of possible damage.

A damaged item will not be accepted as a return or exchanged if it cannot be established that the item has been damaged during the first shipping.

If you want to return the product, please pay attention to the following points.

1. Exchange request is within 7 days from receipt of the product.

2. If you want to exchange or return, please leave a message on the Q/A board of our shopping mall, or contact us by email at info@drpdrpdrp.com within 7 day of delivery.

Please let us know

① shopping mall ID & name ② order number ③ item code ④ email address ⑤ the reason for the return ⑥ the photos of the received items ( including the item code), by attachment files.

3. Then our customer service representative will contact you via email.

4. When the item arrives, the exchange refund procedure will be done within 3 days after the product is confirmed.

Return and exchange Notice

. Items that do not have a return number can not be returned.

. You need to return the items, including this return card, tag, and box originally.

. If the return period of the exchange has elapsed and the product is made to order, it can not be returned.

. Please note that fabric products can not be returned if they are already washed and used.

Refunds

It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.

Other

Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”

Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.