Return and
exchange policy
drpdrpdrp® shop customers
have the right to return or exchange any product within 7 days of delivery.
This
returns policy does not extend to products, which are produced or altered
according to the customer’s wishes. The customer has the right to return an
item if:
1.
The order has been cancelled according to the terms and conditions by notifying
drpdrpdrp® shop within 7
days of delivery,
2.
The item has not been used and washed,
3.
The item is in the condition that the customer received it in and all the parts
of the product are included in the package,
4.
The item has been repackaged in its original or an equivalent package.
The
item must be returned immediately after cancellation.
If
you return or exchange an item, you are responsible for the risk of possible
damage.
A
damaged item will not be accepted as a return or exchanged if it cannot be
established that the item has been damaged during the first shipping.
If you want to return the product, please pay
attention to the following points.
1. Exchange request is within 7 days from receipt of
the product.
2. If you want to exchange or return, please leave a
message on the Q/A board of our shopping mall, or contact us by email at info@drpdrpdrp.com within 7 day of
delivery.
Please let us know
① shopping mall ID & name ② order number ③ item code ④ email address ⑤ the reason for the return ⑥ the photos of the received items ( including the item code), by attachment files.
3. Then our customer service representative will contact you via email.
4. When the item arrives, the exchange refund procedure will be done within 3 days after the product is confirmed.
Return and exchange
Notice
. Items that do not have a return number can not be returned.
. You need to return the items, including this return card, tag, and box originally.
. If the return period of the exchange has elapsed and the product is made to order, it can not be returned.
. Please note that fabric products can not be returned if they are already washed and used.
If you have any questions, please use the Q & A bulletin board on the site.